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Privacy Policy

When it comes to privacy, we are on your side.
We perfectly understand how important it is that your Personally Identifiable Information is secure, safe, and private.

What do we collect?

Personally Identifiable Information includes your full name, email address, home address, telephone number, date of birth, credit or debit card data, and other data collected during the registration process or via periodic surveys.

Because we take this seriously, we want to tell you exactly how your Personal Data is used in this Privacy Policy.

First and foremost, and most importantly, we will not use or share your information with any entity except where described in the following Privacy Policy.

When do we collect your information?

In the following cases, we collect Personally Identifiable Information:

  • When you use our online gaming services;
  • When you make customer service inquiries;
  • When you respond to communications from us;
  • When you register for additional information or services from us;
  • We will also be able to collect your Personally Identifiable Information when you have given permission to 3rd Parties to share it with us.

Only Personally Identifiable Information that is deemed reasonable, necessary, and relevant to our legitimate purposes will be collected. Top-of-the-line technology and safeguards will be employed to ensure that your information is safe and secure.

Why do we collect your information?

Your Personally Identifiable Information is collected and processed for the following reasons:

  • To initiate the process of providing you with access to our online gaming services;
  • Process and answer your questions;
  • Provide top-of-the-line customer support services;
  • Market to you exclusively those of our other services and products that suit your unique preferences and playing interests;
  • Notify you of any changes, updates, or urgent news from our website and services.

Finally, we collect this information for both your and our safety and security.

How do you keep my information secure?

This is a perfectly reasonable question, and we are proud to say that we take security extremely seriously. Therefore, we have implemented strict security policies, rules, and technical measures in order to keep your data safe and protected from unauthorized access, improper use, disclosure, unauthorized changes, unlawful destruction, or accidental loss.

Communications between the player and our online services are secure. We use the same top-grade digital encryption services that all of the most important and influential financial institutions use.

All of our employees who have access to or are associated with processing your Personally Identifiable Information undergo strict security checks and follow a set of specific procedures to ensure that your information stays safe.

We will not share your Personally Identifiable Information with government institutions or government authorities except where required by law.

Would you make a BIG WIN public?

If a player happens to win a sum considered worthy of publication, we may request for the player to post a few comments about their win. Please note that players are not obligated to do so.

We do, however, reserve the right to publicize the win on our website or all other casinos or portals (both offline and online) operated and managed by us.

To ensure total privacy and security, only the first name of the player and their last initial will be used to publicize the win.

Miscellaneous

We reserve the right to access and verify any of your Personally Identifiable Information, whenever it is necessary to do so. We also reserve the right to ask for and request additional Personally Identifiable Information from you; again, only if necessary.

For example, we may ask for:

  • Proof of identification and address. In this case, we would ask the player to provide a scanned/faxed copy of their driver’s license and/or passport, plus a utility bill.
  • All additional information collected, if any, will be treated with the same care and strictness as any other Personally Identifiable Information collected and stored accordingly.

The reason we take these extra measures is to ensure that:

  • All players are at least 18 years or older, or of legal age for the jurisdiction where they are playing;
  • Players are not participating in illegal activities, nor in any that violate our Terms and Conditions;
  • The player’s identity is real and authentic;
  • All the payment methods that the player uses (e-wallets, cards, bank accounts) belong to them personally.
Email Notifications

We will periodically send email communications to the email address provided during registration. We are against spam and so we will be sure not to abuse the trust you’ve put in us by disclosing your email address.

That said, you will be able to put in a request via Customer Support at any time, to ask us to stop sending you offers and any promotional email communications.

What are my rights?

At any time, you may write to us to obtain a copy of all the Personally Identifiable Information we have of you. You may request to have any inaccuracies corrected and, where appropriate and necessary, to have your Personally Identifiable Information fixed, changed, or completed. To do this, contact our Customer Support.

Cookies

Upon registration, we may send a permanent cookie.

A cookie is a small file that is placed on your hard drive for the purposes of record-keeping. This will help us recognize who you are the next time you play on our website. It will also help us understand what kind of advertisements you click on, as well as your playing preferences. That will allow us to tailor our website for you, to ensure you have the best playing experience possible.

We may also take the data generated from the cookie and use it to create reports and compile statistical data which can show us how you use our website.

You are not obligated to accept cookies from us or any other website for that matter. You may modify your browser settings at any time to ensure that you do not accept cookies.

To do this, look at the “Help” section of your manual for instructions.

Please note that due to legitimate security reasons, we may refuse access to specific content on our website if you decide not to accept the use of cookies.

How long do you keep my information?

Personally Identifiable Information is stored only for as long as it’s needed for the purposes for which it was collected.

Updates to Privacy Policy

We may periodically change this Privacy Policy, and we reserve the right to change, amend, update, etc., this Privacy Policy at any time in response to changes to applicable data protection and privacy legislations without prior notice to you.

Please check this page regularly to ensure you are playing under the most recent Privacy Policy!

Got Questions? We’ve Got Answers!

If you have any questions about this Privacy Policy, please contact us at [email protected]