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Privacy Policy

Alistair Solutions N.V. is aimed to protect your Personal Information. We may update our Privacy Policy from time to time and notify you by publishing the updated terms on our platforms. We recommend that you review this Privacy Policy on a regular basis. If you continue to use our services after any changes to this Privacy Policy, you agree to the changes.

Lucky Tiger Casino is owned and operated by Alistair Solutions N.V., a company registered in accordance with Curaçao Gaming Authority.

Consent to Privacy Policy

By using our services, you agree to our Privacy Policy.

This is the last and only version of our Privacy Policy, and it replaces all previous versions. Our Terms and Conditions, as well as any additional applicable terms displayed on our sites, should be read in conjunction with our Privacy Policy. In addition, under Article 77 of the GDPR, you have the right to file a complaint with a supervisory authority about your data processing, in particular in the Member State of your habitual residence, place of employment, or alleged violation.

Persons under the age of eighteen (18) are not eligible to use our services (or the lawful age in their respective jurisdiction). If we learn that a minor has tried or submitted personal information through our services, we will not accept it and will take steps to remove the information from our systems.

What Do We Collect?

Lucky Tiger Casino collects such Personal Information as, first and last name, date of birth, home or other physical address, email address, phone number, or other relevant information. When you use our website, register for an account, or use our services, you may be requested to provide Personal Information.

Personal Information that we collect may include information such as contact information (including telephone number), billing information, transaction history, website usage preferences, and feedback regarding the Services. When you use the services, our servers create a unique activity log for you that gathers administrative and traffic information such as your originating IP address, time of access, date of access, web page(s) visited, language used, software crash reports, and browser type. This data is necessary for the delivery and quality of our services.

Please note that we do not collect Personal Information about you without your knowledge.

How Do We Collect and Process Data?

We may collect certain data automatically, and receive Personal Information about you where you provide such information through the services or other communications and interactions on the luckytigercasino.com site.

Any information you supply to online vendors, service providers, and third-party e-commerce services will be accessible to us, and we will use the Personal Information as described in this Privacy Policy. This information will only be shared with third parties outside the company in accordance with this Privacy Policy.

Since third-party online sites are owned and operated independently from us, we cannot guarantee the security of any information you provide to a third-party online site that links to or from the services, or any information collected by any third party administering our affiliate program (if applicable) or any other program. Any information acquired by these third parties is subject to the privacy policies of those third parties if any exist.

Our website may include links to other websites that are not under our control and are not covered by this Privacy Statement. If you use the links provided to visit other websites, the owners of those websites may gather information about you, which they will use in line with their privacy policies, which may differ from ours. The administrators of these websites are solely responsible for their performance and any faults that may occur on the linked sites.

What Information Do We Use?

We use the Personal Information we collect from you to provide our Services, offer customer support, conduct necessary security and identity verification checks, process any of your online transactions, assist you in participating in third-party promotions, meet certain business requirements, and for any other reason related to the operation of the Services. As a result, we may share your Personal Information with a limited number of carefully chosen partners (including any other parties that have data-sharing arrangements with the latter).

We may also use your Personal Information to send you promotional offers and information about our products and services, and promotional offers and information about the products and services of our partners to expand the range of products we offer and improve our customer service.

We may request information from you via surveys or contests from time to time. Participation in these surveys or contests is entirely voluntary, and you have the choice of whether or not to disclose your Personal Information.

By accepting any contest prize or winnings from us, you consent to use your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have indicated otherwise, we may use your Personal Information (such as your email address and phone number) to send you information about our products, services, and promotions, as well as other gaming products, and products and services from third parties.

Access

You can opt-out of receiving promotional messages at any time by sending an email or writing to Customer Service, by changing your account settings on our website, or by clicking on an unsubscribe button, which can be found in each email you receive from us.

You may also contact us if you wish to:

  1. validate the correctness of the Personal Information we have acquired about you;
  2. update your Personal Information;
  3. file a complaint about our use of your Personal Information.

We shall update any information you have submitted to us if you demonstrate the need for such changes, or mark any information to prevent future marketing use if you request it.

In addition, nothing in this Privacy Policy prevents us from keeping your Personal Information if we are legally obligated to do so.

Security

All Personal Information we get directly from you is stored in an encrypted and password-protected database within our secure network, which is secured by active state-of-the-art firewall software (SSL Version 3 with 128-bit encryption is supported by our services). We also guarantee that our subsidiaries, agents, affiliates, and suppliers have suitable security measures in place.

We reserve the right to undertake a security assessment at any time to validate the registration information you give and verify your usage of the services and financial transactions for potential violations of our Terms and Conditions and relevant legislation.

By using our services and agreeing to our Terms and Conditions, you authorize us to use and disclose your Personal Information to third parties for the purposes of validating the information you provide while using our services, including the transfer of information outside of your country where necessary. Ordering a credit report and/or otherwise validating the information you submit against third-party databases are examples of security inspections. Furthermore, you agree to submit any information or documents that we may seek in order to enable these security checks.

Cookies
Information placed on your device

We may keep information on your device when you use our services. This information is referred to as cookies, which are little text files that are placed on your device when you visit internet pages and record your preferences. We also use Local Shared Objects, often known as "flash cookies" that enable us to keep track of your visits across our many websites.

Cookies and flash cookies cannot be used to access or utilize any other data on your computer. They are solely used to track how you use our services, track site traffic, improve our services, and make the site simpler and/or more relevant for you to use.

Strictly necessary cookies

Strictly necessary cookies are required for a user to navigate a website and enjoy its features, such as accessing secure sections or conducting financial transactions. We wouldn't be able to make our websites run properly without these cookies.

During the registration process

These cookies will save information gathered during your registration, allowing us to identify you as a client and provide you with the services you demand. We may also use this information to better understand your online interests and to improve your experience on our platforms.

On our website

Cookies are used to gather information from visitors to our website. Our servers use cookies in three distinct ways:

  • A 'session-based' cookie is only stored on your computer for as long as you visit our website. They allow you to navigate our website more quickly and, if you're a registered customer, it allows us to provide you with more relevant information. When you close your browser, this cookie expires automatically.
  • A 'persistent' cookie is one that stays on your computer for the amount of time specified in the cookie's settings. These cookies last for a long time.
  • 'Analytical' cookies allow us to identify and count the number of visitors to our site, as well as observe how they use our services. These help us improve the way our sites perform, such as ensuring that you can quickly locate what you're searching for.

You can choose whether or not to accept cookies. Most web browsers allow cookies by default however, you can typically change your browser settings to reject cookies if you prefer.

Flash cookies

To modify the usage of flash cookies, change the settings in your Flash Player.

The Settings Manager may not be available if you are using an older version of Flash Player or an older web browser. We recommend that you update your Flash Player and browser to the most recent versions available.

Please note that if you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.

Consent to Use of Electronic Service Providers

You will need to send and receive money from us in order to play real money games on our services. To handle such financial transactions, we may employ third-party electronic payment systems. By accepting this Privacy Policy, you expressly consent to the use of Personal Information for transaction processing, including the transmission of information outside of your country if necessary. Furthermore, we take precautions to guarantee that our payment system agreements respect your privacy.

International Transfers

Personal Information obtained through the services may be kept and processed in any country where we, our affiliates, suppliers, or agents operate. You expressly consent to any transfer of information outside of your country by using our services (including to countries that may not be assessed as having adequate privacy laws). Regardless of their location, we make efforts to verify that our agents, affiliates, and suppliers adhere to our privacy standards.

Legal Disclaimer

We are not liable for circumstances that are beyond our control. We cannot guarantee or claim that the privacy of your Personal Information will be error-free due to the complex and ever-changing nature of our technology and business, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of said Personal Information.

Excluded Disclosures

We may disclose your Personal Information if required by law or if we believe in good faith that doing so is necessary to:

  1. Comply with any legal process served on us, any of our sites, or the services, or in circumstances where we are under a substantially similar legal obligation;
  2. Protect and defend our rights or property;
  3. Act to protect the personal safety of users of the services or the general public. If you are found to have cheated or attempted to defraud us, the company, or any other user of the services in any way, including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information with third parties.
  4. Data can be anonymized and provided to the appropriate organizations for the purpose of addiction prevention research.